Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

What Does Social Media Have to Do With SEO?

Nothing and Everything
In 2007 I wrote:
“My fear, with all the hype about social media marketing, is that people new to search marketing will believe it’s what SEO demands and what SEO is all about.
It isn’t. Not by a long shot.”
And yet by 2008 I was writing:
“If you’re marketing websites, scary as it may sound, you need to learn about social media.”
So what changed?
Even before Panda and Penguin, how Google determined the relevancy of any given web page was changing. Traditionally, the main relevancy signals that search engines looked at were:
  • On-page relevance
  • Trust and authority
  • Links
With minor changes, Google still looks at on-page factors and the trust / authority of pages similarly to how they always have. But links are a different story. As part of Google’s original algorithm (and what made it such a great search engine), they treated links as a vote of confidence for a page. Their PageRank algorithm was and still is sophisticated enough to also understand that not all links are created equal. Google is able to consider the importance of the page that a link is on to decide how much credit (or credibility) that link should pass to the page it’s linking to.
And this worked fairly well for quite a while.

But website owners being greedy and SEOs being…well…SEOs, links became a commodity to be bought and sold in order to provide higher rankings for web pages. One consequence of that was the scarcity of people linking to stuff they liked just because they liked it. Links pages that most websites used to have in order to provide additional resources for their site visitors are now thought of as “spammy” and rarely exist anymore. Sure, bloggers might still mention other sites that they like and even provide links to them, but many blog platforms automatically add the NoFollow attribute to those links, causing them to not be counted by Google. Plus, bloggers also understand the value of a link and don’t always disclose whether any money or gifts exchanged hands.

Beyond the gaming of links, however, the trouble with counting links as votes is that not everyone has a website or a blog. How do you count the votes of the average teenager or mom or business manager?
This is where social media comes into play.
It’s simple. Anyone can quickly and easily tweet, Facebook, Google+, Reddit, or Yelp their opinions about anything and everything.

With the ability to discuss news articles, blog posts, websites, business establishments, brands, universities, restaurants, and just life in general at the tip of the average person’s fingertips, it would be ridiculous for search engines not to pay attention.
While officially Google claims they’re not directly factoring social signals into their ranking algorithms, I don’t buy it for a second. They would be completely and utterly remiss not to, and they’re not that dumb. In fact, they’re pretty smart.

This is why my 2008 quote is even truer today than it was when I wrote it. If you’re marketing a business, having a strong social media presence is no longer optional. It is essential.
But just like links, not all social media signals or mentions are created equal. Don’t think that you can just create social media accounts, hook them up to the RSS feeds of your content and be done with it. The social media links back to your content (which generally have the NoFollow attribute on them) won’t provide any sort of signal to Google unless you truly participate.
If you want your “vote” to count in social media, here are a few tips you need to remember:
Be Selective in Whom You Follow
If you follow back everyone who follows you, your profiles will be less likely to be trusted. Just as Google’s PageRank algorithm can determine trustworthy pages based on who links to them, Google can also determine trustworthy social media accounts in the same way. If you’re following spambots, you’re not paying attention. And if you’re not paying attention, why should Google trust you?
Be Selective in What You Recommend
If you tweet or retweet low-quality content (be it your own or others’) it’s going to be noticed. Perhaps not by Google, but certainly by authority accounts who might otherwise have followed you. Which leads me to the next tip:
Your Accounts Must be Followed by Other Authorities in Your Space
Authorities don’t get to be authorities by following just anyone. They pick and choose based on who they themselves feel are qualified and trustworthy. Therefore, if other highly trustworthy people follow you, there’s a good chance you’re trustworthy as well.
Have a Byline and use Rel=Author on All Your Content
It’s imperative to associate a name and face with all of the content on your website these days, in order to ensure that Google knows it’s trustworthy. If you haven’t already, get your site up to speed with the Google Authorship program as soon as possible.
Install Twitter Card Code on Your Content Pages
If your target audience is on Twitter, you should definitely be participating there. And if you are, then you also need to add the Twitter Card code to your site. This adds more information and images to any content that you or others promote from your site. Right now, Twitter Cards give you a huge advantage over your competitors who aren’t yet using it (it’s fairly new). If you use WordPress, I highly recommend the Yoast WordPress SEO Plugin for this feature as well as the Rel=Author attribute mentioned above (and lots of other features as well!).
While it can take a lot of time to build up trustworthy social media profiles, in the long run it will be well worth it. Think about it. If your profiles are considered trustworthy, then every piece of content you mention will surely have a better chance of being noticed by Google. Of course, your mention alone isn’t going to provide much weight, especially if you’re talking about your own content. But if other trustworthy social media profiles are also citing that same content, you can be certain that it will be a very strong signal to Google.
Now, I can’t tell you with 100% certainty that this is what Google is doing today. But if they’re not, surely they will be very soon. In fact, in Google’s Distinguished Engineer Matt Cutts’ latest Webmaster Video, What should we expect in the next few months in terms of SEO for Google?, he said that they were “working on a completely different system that does more sophisticated link analysis.”
Feel free to draw your own conclusion as to what that means!

By Jill Whalen in SPN

What Does Social Media Have to Do With SEO?

Local Search Plus Social Media to Obliterate Your Competition

Almost instantly after I happily, eagerly, and enthusiastically made the decision to kick my design/marketing company’s Facebook Fan Page to the curb… Facebook tossed us another loop. Basically, they’re mimicking Google+’s attempts to make their social site mandatory for business success in local search marketing. Determined to show us, in no uncertain terms, how they plan to remain a major contender in the social media market, Facebook has increased the significance of its social platform – yet again – in what seems like an instant, all while forcing us as small business owners to re-evaluate our social media marketing plans. Potentially.

I’ve Gone Crawling Back… with Flowers, Chocolates, & Hallmark Cards. Plural.
Inconvenient, but true.
Even as many SMBs still scramble to set up and optimize Google+ pages for our businesses to take fuller advantage of local search traffic, it seems we’ll also have to continue to put up with Facebook Fan Pages to milk the most benefit from our local business marketing.
What am I on about, exactly?
Greg Sterling of Search Engine Land clarifies my obtuse ranting, delivering the bad news, in: Facebook Gets Into Local Search With “Facebook Nearby” For iOS & Android.
Sigh.

Now I “Need” a Facebook Fan Page for My Business? Ugh.
All right. Fine. I’ll stop being Suzy Cynic. I’ll stifle the bile building in the back of my esophagus and be big enough to admit the fact that this news isn’t “bad” for those who already have (or plan to build) a strong Facebook fan page, and/or for those who have at least chosen Facebook as one place on which to build a social media presence.
For this crowd, it’s quite great news.
But for those of us disenchanted by the very mention of the term “fan page,” exasperated and perhaps overwhelmed with the myriad of potential social media options, who want to just pick one or two freaking site already, and to H-E-double-hockeysticks with the rest of them, well… For us Cantankerous Carlas (or Carloses)… it’s not-so-fine news.

Sure, it’s easy to use a service like dlvr.it to connect a Facebook fan page to automatically receive posts from a business blog, “set it and forget it,” and simply monitor for comments and mentions. Eenie, meenie, chili-beanie.

But of course … we also know that this is not the optimal way to use Facebook, Google+ (or any social media site). The key to “social” media is, of course, the engagement.
Mandatory Nag: We cannot be anti-social SMM hermits and expect to reap the truest benefits from our social media marketing (lack of) “efforts.”
Yeah, yeah. We get that.
Even so, if this sort of automation is all you can manage for now (and this holds true for many solopreneurs), then it’s better than nothing – certainly with all the local search benefits that are continually rolling into social media marketing.
And it is freaking OK.

The point is to do something – and this new bit of news may well nudge you toward Facebook as your social media presence of choice.
Social Media Plus Local Search = Ooo, La La!
Corniness aside, here’s an excerpt from Greg’s article on how Facebook’s “Nearby” application can help bring local customers to you, through social media:

If You Don’t Have a Page, You Won’t Show Up
Facebook is only relying on its own data and only showing places where there are associated pages (with locations) in its database. Businesses that don’t already have a presence on Facebook will need to set one up to be found. Accordingly Facebook will see pages penetration grow especially among small businesses that don’t already have pages.
Here’s Facebook’s “SEO” advice to make pages more discoverable in the new nearby feature (from its blog post):
  • Update your page to include all of your basic information, including your address, store hours, phone number, and details about your business in the About section.
  • Update your category to make sure you appear when people are looking for your specific type of business.
  • Encourage your consumers to like, check into, rate, and recommend your place.
Facebook Nearby thus becomes a new front in the expanding battle over local business reputations. Local SEO practitioners will now have to focus on helping their clients get ratings/reviews on Google, Yelp and Facebook, among any others.
[Read the full article here.]

Now…Are the Importance of Social Media Marketing and Local Search Becoming Clearer to You?
In a time when using social media for business is still fairly new and unfamiliar to many entrepreneurs, the one pervasive question for many still is: How will social media marketing drive real, paying customers to my business?
I mean, it’s simply still not clear … particularly since the monetary benefits from social media are indirect, and are largely long-term and not immediate.
You likely already know these things.
So then, social media’s clear (and ever-growing) connection to local search is one primary key.
Though the social media site(s) you choose for your business should be based on a number of factors (ugh, article still pending – sorry guys!), we now have at least one very good reason to consider a Facebook fan page (and Google+ page, of course): To help drive more local customers to our businesses.
Interested in learning more? Get the full scoop about Facebook’s new social media / local search tie-in on Search Engine Land.

By
Local Search Plus Social Media to Obliterate Your Competition

Here's Why You Need to Know Social Media

It’s not OK to know nothing about social media or the Internet anymore. It’s especially not OK if you are an anchor for a major network TV news program.

This happened after a segment about Randi Zuckerberg’s private family photo being shared publicly. Today's Willie Geist, Savannah Guthrie and Natalie Morales -- three TV journalists at the top of their profession -- laughed about their lack of knowledge about Facebook, Twitter and privacy on social media.

"What's the takeaway here?" Guthrie asked after several minutes of banter about technological ignorance. "We don't know either."

It was meant to be cute, but it came off as plain dumb. Such banter is not only an embarrassment to journalists everywhere, but a slap in the face for the Today audience. (Really, is it that hard to explain that a subscriber to Randi Zuckerberg's Facebook feed saw her photo then posted it to Twitter?) Here’s a wake-up call, morning crew; your audience is not that dumb. They watch TV news to keep up with what’s happening in the world. It is your job to inform them. Reading the news and then proclaiming you don’t understand any part of it is the epitome of failure.

Social media and digital technology is no longer news; it’s part of the way we live our lives, how we communicate, how business is conducted. Kids use technology to learn in school, to get their entertainment, to compete in the world. They don’t call it technology; they call it life. Saying "I don’t get it, so I will just skip this part of a global revolution" is like saying "I don’t know how to drive a car so I'll keep riding my horse and buggy to work." Technology is not something we can choose to ignore.

Savannah Guthrie was a White House correspondent for four years. If she were still there, would she turn to her audience and say “show of hands if you understand how the fiscal cliff actually works?” No, she would need to understand it and explain it to her viewers. That’s what being a journalist is all about.
In a recent interview with USA Today, Guthrie talked about why her favorite alarm clock is her iPhone, and why she has a distinctive ringtone. Clearly she understands some of the ways technology has entered her life.

Before I came to Mashable, I was a network newswriter and producer for ABC News for more than 20 years. During that time, I covered everything from the politics to the economy to technology. While I may never have a full understanding of how gas prices rise, for example, I always made sure I was prepared to interview an expert in the field and ask knowledgeable questions in order to better understand it. It was my job to explain it in a clear and concise way. If I don't get it, neither will the audience.

Plenty of people older than the Today crew can wrap their brains around new things. Last night I spent two hours with my mother, an eightysomething-year old (I can't say the exact number, or she'll disown me) who is addicted to her iPad. She emails, shares pictures, watches YouTube videos and Skypes with her relatives in Canada. She's not letting the pleasures of technology pass her by.

Today's Willie Geist, who's apparently "still trying to figure out (his) fax machine," has two young children. I'm sure he plans on teaching them many things as they grow up. Among those should be digital safety and social media etiquette. If he doesn't get it, he can't explain it.

Today may not have a takeaway from Randi Zuckerberg's privacy debacle, but I do. The need to understand our privacy settings illustrate why we can't stop learning. We can't say it's too hard. We don't let our kids get away with that. As adults, we shouldn't either.

Social Media Eye for the Small Business Guy: A Chicago Butcher Gets a Makeover

If you ever find yourself in the Bucktown section of Chicago and have a hankering for homemade sausage, then you might want to check out Sterling Goss, the kind of old-time butcher that the Food Network is always celebrating.
Until recently, though, you would pretty much have to be walking by the butcher's storefront to realize that it exists. On the Internet -- and on social media in particular -- Sterling Goss wasn't really cutting it.
Enter VineSprout, a social media marketing consulting firm that hails from the same area. Ben Pavlovic, founding partner of the agency, had been visiting the butcher for years and was a fan. In June, he talked Sterling Goss owner Terry Walsh into beefing up his social media presence. At the time, it really was pretty anemic. The brand had just 88 Facebook fans, ignored Foursquare completely and wasn't really on Twitter. (It still isn't. The person who handled Twitter for Sterling Goss forgot the password.)

Continue reading  Social Media Eye for the Small Business Guy: A Chicago Butcher Gets a Makeover

7 Social Media Marketing Tips for Artists and Galleries


According to market research firm First Research, there are about 5,000 art dealers and galleries in the U.S. with combined annual revenue of about $6 billion, and Art Market Monitor estimates the size of the overall global art market to be around $15 billion annually. There are also more than 200,000 fine artists working in the U.S., according to recent research by the National Endowment for the Arts.

But while fine art is big business, there is often a wide chasm between the creative process that makes a great artist or a sophisticated gallery owner, and the marketing process that drives branding and sales.
“For the majority of artists, success will ultimately come down to their effectiveness in marketing,” says Darius Himes, Assistant Director of fine art photography gallery Fraenkel Gallery in San Francisco. “Artists need to embrace the fact that both their work, and they themselves as artists, are brands that must be marketed.”

So whether you’re an aspiring artist who wants to build an initial following, or a veteran art dealer looking to expand awareness of your brand, it pays to get savvy to new social marketing techniques to help you achieve your objectives. The following are seven strategies for more effective social marketing.

1. Optimize Your Website

A website is now a cost of doing business, and it’s essential for artists to have at least a minimal web presence. But even established artists and galleries with robust websites should consider a refresh, particularly to ensure that the site is optimized for search and mobile.
Himes notes that Fraenkel Gallery recently undertook a full overhaul of its website to incorporate more social, search and web marketing best practices.
“In addition to making a number of aesthetic and navigational enhancements, we also eliminated all of the Flash-based elements that weren’t searchable and that reduced the mobile functionality,” says Himes. “We also made sure that the new website was scalable to any mobile device, and that all pages had unique web addresses which would be easy to feed into social media.”

2. Get Busy Blogging

Blogging is one of the best ways to get your art or gallery found by the search engines and provides excellent content to fuel your other social marketing activities.
“Blogging is close to necessary at this point when it comes to both SEO and the building of a fan base,” says Greg Heller-LaBelle of web marketing firm DAY Vision Marketing. “The main thing we try to instill in clients is to start thinking of themselves as creators and syndicators of content.”
In addition to posting new work or promoting new shows or openings, your blog can also be a place to offer a behind-the-scenes look at your creative process, share pictures from relevant art events or chronicle your time at a prestigious art auction.
“As an artist myself and owner of a creative company, I’d say my number one tip is to pull back the curtain and show the behind-the-scenes work that takes place,” says Mark Ley, Managing Director at Copper Blue Creative. “Showing how a piece is made, or the location you are shooting photography, all help the fan to feel as if they are a part of the creation.”

3. Maximize Your Facebook Presence

Having a Facebook business page for your artist brand or gallery should be a no-brainer: it’s free, it’s simple to use and it gives you access to more than 1 billion people.
To use Facebook as a vehicle for promotion and awareness-building, first set up your Facebook business page and invite your friends and colleagues to “like” the page and share with their network … then start posting! Many of the same content strategies for your blog also apply to your Facebook page, but make sure to also spend a little bit of time each day engaging with your fans.
“The main reason why artists fail with social media is that they are not providing a value to their connections with any helpful, interesting and relevant content in their comments and posts,” writes John R. Math of Light Space & Time Online Art Gallery. “As artist participants we need to be active, engaged and consistently provide some kind of value.”

4. Be Active on Twitter

Twitter is a great tool for building a following and promoting your art or gallery. The best way to get started is by looking for relevant people or businesses to follow; try digging around a site like Listorious to search for other people’s lists by topic. For example, a gallery owner could use Listorious to search on “art” to find lists of prominent tweeters in the art world. Then start tweeting — at a minimum, tweet out all the content that appears on your blog and other relevant news about your art or events. Don’t forget to use hashtags with your tweets to boost the searchability of your content.
You can also follow keywords and hashtags to easily find relevant content to share and people to follow. Set up a running search or column in your social media tool (TweetDeck and HootSuite are great options) on particular terms and hashtags so you can quickly scan for interesting content to retweet and people to engage with.

5. Take Advantage of Pinterest

Use of the visually oriented social site Pinterest has exploded over the past year, and many artists are using Pinterest to share their work beyond Facebook and Twitter.
To get started on Pinterest, first set up a profile that includes keywords and your website address, then start pinning. When you pin your art, don’t forget to add a watermark to protect the image, as well as keywords: Pinterest is searchable, so make sure you describe your pin clearly. You should also customize the link to point back to your website or whatever other page you’re promoting.
You can also get more exposure for your images by including a price for the item into your description. This simple trick will add your pin to the “Gifts” section on Pinterest and will display the price across the front of the image throughout the site.

6. Experiment With Facebook Ads

Many artists and galleries are also using Facebook Ads as a low-cost way to promote upcoming shows and events.
Artlog, a social platform allowing people to connect with the international art scene, uses Facebook Ads to promote events and sell tickets to art events like exhibitions, tours and discussions. For example, 10 days before its Chelsea Art Crawl & Party last summer, Artlog began running Facebook Ads to promote the event and direct people to Artlog’s website in order to purchase tickets. For every $75 Artlog spent on Facebook, it saw $200 in ticket sales.
Facebook also allows you to target different campaigns or events to different people.
“There are specific galleries and museums that we will use in our Likes and Interests targeting because we know that if people are engaging with those galleries, they are more likely to be the right audience,” says Manish Vora, co-founder of Artlog.

7. Use Press Releases for Search

While galleries typically develop and share press releases about upcoming shows with relevant media, they often neglect to distribute their release over the wire, and thus miss out on one of the best low-cost ways to propagate their brand across the internet and drive search results. You can use a low-cost service such as PRWeb to distribute your release for under $100.

To optimize your press release for search, start by making a list of the keywords and phrases that are most relevant to your company, and then cross-check these terms using Google’s keyword tool to assess monthly search volume. Once you have your list of keywords, use them in the headline and subhead of your release as well as throughout the body of the announcement. Avoid repetition by using secondary and tertiary keywords.

For example, if you’re a San Francisco fine art gallery looking to boost your search results on the phrases “fine art photography” and “San Francisco art galleries” — as well as around a particular photographer’s work — you might include the phrase “fine art photography” in the headline, subhead and first paragraph of the release, along with the artist’s name, while including the term “San Francisco art gallery” elsewhere in the release.

Make sure that you attach any hyperlinks back to your website or blog to these keyword phrases rather than your name or generic terms like “art opening.”
You should also consider adding images or video to your press releases: Releases that include an image or a video get shared three times more than text-only releases — and viewers spend up to thirty seconds more with this content.

This post originally appeared on the American Express OPEN Forum
Taken from Mashable.com

How Social Media Is Introducing NBA Fans to a Budding Star




Portland Trailblazers rookie Damian Lillard wasn’t a highly touted high school player coming up in Oakland, Calif., and he didn’t attend a powerhouse NBA-feeder college program like Duke or Kentucky. But the kid. Can. Ball.
Now, as Lillard begins his first season as a professional point guard out of Weber State University, social media is playing a key role in introducing him to NBA fans. Beefed up Twitter and Instagram presences coupled with an ongoing YouTube mini-documentary series have helped raise Lillard’s profile among non-hardcore hoops fans in ways that wouldn’t have been possible just several years ago.

Of course, none of that digital promotion would exist if not for Lillard’s big-time game. He was college basketball’s second-leading scorer last year at 24.5 points per game and named co-MVP of the NBA’s annual summer league in July. His impressive summer showing now has him as a trendy darkhorse pick for Rookie of the Year. Still, when the Blazers picked him sixth overall in June’s NBA Draft, the move had many casual fans asking, “Who?”

“Kids who play for Texas or North Carolina in college, all they do during the telecasts is tell you about their backgrounds and how they started playing ball,” says Nate Jones, who oversees digital marketing for Goodwin Sports Management, the agency that represents Lillard.
Enter social media. Important for any athlete looking to build a brand, it’s been an extra-powerful factor for Lillard to share his own story and personality, which weren’t featured on those national telecasts.

Lillard’s social push actually began before the draft, when increased attention as his buzz built boosted his Twitter follower count by thousands. He now interacts regularly with his 46,000 followers (he had some 2,000 early this summer) and is active on Facebook and Instagram (username: DamianLillard) as well.
But the biggest piece has been “License to Lillard,” a series of YouTube mini-documentaries that fill fans in on his background — he learned to shoot on a tree and goes through epically grueling workouts — as well as showcase his work ethic and personality.
“To me, marketing is just storytelling,” says Jones, who’s helped produce mini-docs for a number of other Goodwin clients in the past. “Mini-docs are a way for you to build that strong tie between fans and a player, and that relationship is the most valuable thing a player has going for them.”
The videos have become hits with fans, with the recently released third installment picking up about 25,000 views in its first three days online.

The Blazers have been featuring Lillard digitally, too — as they would any first round pick, but also with an eye toward his low-profile past, according to Dan Harbison, the franchise’s director of digital media and marketing. A steady stream of highlights shared via Twitter and a recent YouTube profile have been part of that effort.

“With Damian specifically, we definitely needed to make sure we connect him to the fans, not just because he’s new, but because he wasn’t on the radar as much as other guys,” Harbison told Mashable.
Lillard gets his NBA career officially underway with the Blazers’ season opener on Oct. 31. If he has the strong year so many now expect and picks up more endorsement and media opportunities, don’t forget where you may have gotten to know him first — the social web.

Original article from Mashable.com
Thumbnail image via Facebook.com/DamianLillard

Hot Trends in Social Media Marketing

Marketers Get Memetastic
Marketers have found that playing off memes is an effective way to insert themselves in popular online conversations -- and pick up a little press.
See, for example, the Obama campaign's response to Clint Eastwood’s "Invisible Obama" routine, which took place at the 2012 Republican National Convention in August. The next day, staffers tweeted a picture of Obama in a chair marked "the President" with the caption, "This seat’s taken."
In other instances, PBS purchased the keyword "Big Bird" on Twitter after Mitt Romney said in the first presidential debate that he wanted to withdraw government funding from PBS despite his affection for the Sesame Street character. Wonderful Pistachios has played off a number of others, including Honey Badger and Keyboard Cat.

Brands Get Pinterested
Pinterest took brands by storm this year when it became the third most-popular social networking site. Marketers developed a number of ways to engage fans on the platform, from contests (like Guess's, pictured) and puzzles to visual hacks.
Many retailers -- around one in 10 -- as well as publishers added "Pin It" buttons to their own websites.
Gucci even developed a pinnable banner ad.

Fan Pages Get More Image-Heavy
Data has shown that photos attract twice the number of Likes on Facebook that text-based status updates do. As a result, brands like Oreo and Burberry are investing heavily in image and video creation for the platform, as well as other visually oriented platforms like Tumblr and Pinterest.

Brands Celebrate Milestones With Elaborate Thank-Yous
It has become customary for brands to thank their followers when they hit big milestones.
After hitting 5 million Facebook fans, Old Navy made an complexly choreographed video that offered a 30%-off coupon at the end. AT&T made 500 customized YouTube videos thanking fans in song after it surpassed 2 million fans on Facebook in May, and Febreze gathered hundreds of team members to utter "thank you" to fans 1 million times over a video livestream in June.

Reddit's "Ask Me Anything" Becomes Promotional Tool
Reddit's "Ask Me Anything" (AMA) section has become a promotional tool for a range of personalities, including the president. It has become particuarly popular in the entertainment space: comedian Louis C.K. and This American Life host Ira Glass used it to promote releases this year.

Kickstarter Becomes Hub for New Product Launches
Kickstarter is more than a platform for crowdfunding -- it's also an effective way to grab the media's attention and market a product ahead of its launch. One PR professional we spoke to recently says she uses the platform almost exclusively for marketing new products these days.

Brands Gain a Sense of Humor
On social media, some brands have stopped behaving less like generic spokespeople and more like people you'd want to hang out with -- i.e., those with a dynamic sense of humor.
Take Crest. When comedian John Freiler began ragging the P&G-owned brand for the quality of its toothpaste (or "toothgoop," as Freiler called it), Crest didn't ignore him or issue an apology. Instead, the account's manager engaged in a playful back-and-forth exchange that led to an agreeable resolution (and a three-year supply of free toothpaste for Freiler). Similar back-and-forths have taken place between the Twitter accounts of O2 and a customer, Old Spice and Taco Bell, and Oreo and AMC Theatres.

Original Post from Mashable.com

TV Advertising Most Effective Ads

TV beats social media when it comes to advertising, according to American college students.
Students also prefer to receive e-mails over texts from marketers, a Barnes & Noble study has found.
Based on a survey of more than 7,500 college students from campuses across the country, the study was able to glean an understanding of today’s college student.

Findings from the 2012 College Marketing Report include:
  • Although Internet and social media usage is high among college students, 42 percent believe TV ads are the most effective form of advertising.
  • 65 percent of college students connect with brands via social media, mainly on Facebook, at least weekly. One-third do so at least three times a day. Fifty-five percent, however, do not think Facebook is a good place for brands to advertise to them.
  • Students are most motivated by brand loyalty (26 percent), but also can’t resist a good coupon offer (26 percent) or fun contest (19 percent).
  • 61 percent do not believe a text message.
  • 59 percent say friends have the most influence on their purchasing decisions, both online and off.
  • 70 percent of students say they’re more likely to buy from a brand that supports a charitable cause and 63 percent will spend more on products tied to a charity.

What Is Pinterest?

Introducing Pinterest:

Pinterest is a visual bookmarking website that allows you to "pin" images and videos that you find online and want to save or share with others onto virtual pinboards. It's similar to popular social bookmarking sites like Digg and StumbleUpon, but you can only pin images and videos on Pinterest. People can follow you or your pinboards on Pinterest, and they can repin the content you share that they like, which adds it to one of their own pinboards. You can do the same thing with content pinned by other people. Users can also comment on each other's pins and "like" them.

More Pinterest Feature Details:

Pinterest is very visual and very social. You can create as many pinboards as you want and categorize them for pinning in any way you want. For example, you can create a pinboard called "Things I Like" or a pinboard called "Movies I'll Never Watch Again." It's up to you. Since all pins are either images or videos, Pinterest is a highly visual experience.

Pinterest offers a handy bookmarklet that you can add to your web browser toolbar, so you can instantly pin any image or video you come across as you're browsing the Web. You can also add a Pinterest button to your blog, so it's easy for people to follow you on Pinterest or pin your content at anytime.

When you see a pin on another person's pinboard that you like, you have five choices. You can follow that person, follow that pinboard, like the pin, comment on the pin, or repin the pin onto one of your own pinboards, making it easily accessible to you and visible to your followers. When other users perform the same actions when they find your pins, your audience grows and your pins' exposure grows. That means more potential traffic to your blog and more relationships that can lead to blog traffic and growth.
Who Is Using Pinterest?:

Pinterest is currently used primarily by women between the ages of 25-35. However, the site is growing incredibly quickly, and the audience is getting more diverse. Many individuals use Pinterest just for fun. It can be a hobby to pin things, similar to scrapbooking for many users.

Businesses use Pinterest to share images from events, to show off customized product collections, and to show customers using their products. Pinterest's terms of use policy clearly states that the site should not be used for direct promotion, but creative businesses find great ways to share their products and services without using blatant self-promotion tactics.

In other words, there is room for everyone to use Pinterest for a wide variety of personal, professional, and business purposes. Even nonprofit organizations can be found using Pinterest to share images and videos of events and stories.


Is Pinterest Right for You?:


Pinterest is a great choice for people who don't need to write lengthy blog posts and don't require a robust blogging application like WordPress or Blogger. It's a better choice than Twitter if you want to share primarily images and videos rather than text. And it's a better choice than Tumblr if you don't have a desire to share text and audio in a blog format, but prefer the pinboard style of Pinterest. Furthermore, if comments and two-way conversation are important to you, then Pinterest is a better choice than Tumblr which offers a more limited commenting feature.

Bottom-line, if you want to share, find, and discuss images and videos in an easy-to-use setting that mimics a billboard concept, then Pinterest is a great choice for you. If you want more features than image and video bookmarking, sharing, discovery, and commenting, then you should look into using a microblogging or blogging tool.


By , About.com Guide

What is LinkedIn?


LinkedIn is a popular social networking website primarily used by an audience of professionals and business people.

How to Use LinkedIn:
LinkedIn is a membership-based (it's free to join), no-frills social networking site with a reputation of being the place to network for career development and job searches. You cannot view another LinkedIn member's profile unless you are connected to that person, and you can only get connected if you know that person outside of LinkedIn already or if you are introduced to that person.

LinkedIn for Blog Promotion:

LinkedIn is best used for career networking, but that doesn't mean you can't use it to promote your blog content, too. Spend time making connections, answering questions that people pose through LinkedIn and building relationships. Be sure to create a complete LinkedIn profile and include your blog's URL within your profile. As people learn who you are through your LinkedIn connections, chances are they'll click on the link for your blog within your profile to see what you have to say.

Bottom-Line:

LinkedIn is one more place where you can post a link to your blog and develop relationships with people who might be interested in reading your blog content. While it is unlikely you'll gain a big bump in traffic after you join LinkedIn, the relationships you build through your LinkedIn connections will drive indirect traffic over time.

Taken from: , About.com Guide

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